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Shipping
Shipping/Sales Tax Information
Why am I charged Sales Tax?
Companies in the state of California require a valid and signed Resale Certificate to be on file. A form can be obtained from the Buyers Guide under Terms & Conditions.
My Ship To is different than my Bill To, where can I enter the address?
In your "My Account", click "Edit Profile" uncheck "Billing same as shipping" and enter the correct addresses. During check out process, on "3 Review & Payment" page, click on "edit" for desired address change.
Why did I not get a freight charge when I confirmed my order?
Once your order is packed and ready, the freight amount will be updated on your online order.
It states “do not ship my order?”
Your order will be shipped via UPS Ground, unless you have stated otherwise in the note box during check out.
I need my order by a specific date.
Notify specific date in the Note box during check out process, or a phone call to our customer service dept., or sending an email can ensure that we receive your specific date request.
Back to Shipping/Sales Tax Information
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