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Wholesale FAQ

Opening Order: $250.00   Reorder: $150.00
For non-sale items, min. order quantity is 2 of each style unless stated online.

All prices are wholesale and F.O.B. Milpitas, CA. Shipping and handling charges are prepaid and added to order unless account number is given. Prices are subject to change without notice. 

The sale prices cannot be combined with any other offers. 

All packages ship by UPS Ground, unless specified preference. 

Payment Terms:
First order is generally prepaid. We accept checks or credit cards.

Prepaid Checks - All prepayments must clear before shipping.

We accept Visa, MasterCard, Discover, and American Express. American Express users, please provide your 4-digit code, which is printed above the end of your credit card number.

Net 30 is available with approved credit. Please submit at least 3 trade references and bank, with owners name, full address, phone, fax, and account number, if available.
Please allow 2-3 weeks for credit processing.

C.O.D. term is not accepted

Lead Time:
In stock items can be shipped within 2 business days.
If you have selected an expedited ship method, please call or send an email to ensure your order has been received.

Volume Orders:
If you are interested in placing volume orders, please contact us for item details and availability. 
We also do custom-made orders.  Please call for further information.

Damages/ Returns:
Damaged products need to be reported within 7 days of shipment receipt. 
No returns without authorization are issued. All returns are subject to 15% restocking fee.
Return items must be sent back in original packaging to insure against breakage.

Back Orders:
Customers with back orders will be notified when shipment arrives. 
Please note that you will be charged for freight.

All customers are required to have a valid Tax ID and Resale number on file.

* Please call our customer service with any questions concerning our policies at 1-800-796-7797 Monday thru Friday 9-5pm (PST). *

Below are downloadable PDF forms:
California Resale Form

Credit Application

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